Terms

UK customers

Please do not return anything without talking to us first!

If an item is faulty we will replace it at our cost

Anything you buy may be returned unused and in good condition, in it's original undamaged packing within 14 days and we will refund the cost of the item. On most items

Goods supplied/ordered incorrectly 

Please contact us first -

Goods  must be returned in original packing unused and unopened, we will where possible arrange for an exchange or pay for return of goods

All prices are given as a guide and we  reserve the right to change prices at any time.

Of course we won't do this without telling you! This is just to protect us from genuine mistakes

Your usual rights apply

Customers outside the UK Please phone or email us if there is a problem and we will try to resolve it.

Overseas Orders-- If we deliver or attempt to deliver to the address you give us and the parcel is refused / not accepted/no one home,  then we will ask for the carriers to dispose of the item. return cost to us is  usually more than the cost of the goods. No refunds are given in these cases. We will try to contact you before this happens if there's a problem.

All prices are given as a guide and we  reserve the right to change prices at any time.

Of course we won't do this without telling you! This is just to protect us from genuine mistakes

Your usual rights apply

0161 480 4880 Peter

problems@thebrewshop.com

Shipping Charges-

A very small parcel can go as a medium letter eg; 2 Yeast and will be 2.50- If we can we'll just charge you the  low price when the  order goes through

A small parcel under a 1kg costs £3.50

Any parcel over 1kg and under £60.00 in value shipping is £5.00

Everything else as below

Orders over £60.00 are delivered free to England Wales and Lowland Scotland

 The following postcodes may cost extra but we will always ask before we send the goods

AB31-38, AB40-56, IV1-28, IV30-32, IV36-40, IV52-54, IV63 KW1-14, PA21-38, PH4-41, PH49-50

All the BT All the HS. IV41-49, IV51,55,56 KA27-28 KW15-17 PA20  PA41-49, PA60-78 PH42-44 ZE

Isle of Man, Southern Ireland and Channel Islands